In a live incident, two clocks are running: the damage clock and the evidence clock. Most responders only watch the first. ROHOVOT stops the damage while preserving the evidence — because how you respond decides whether you can prove the cause later.
What to do first — before you "fix" it
- Do not wipe, reset, or reimage affected systems.
- Disconnect from the network if you can do so safely.
- Preserve logs and do not delete anything.
- Do not pay a ransom before speaking with us.
- Call (310) 270-0598.
Ransomware: options before payment
Payment is a last resort with legal and practical risk, and no guarantee of recovery. We assess recovery from backups, contain spread, and preserve evidence for your insurer and law enforcement. Serious incidents should also be reported to the FBI’s Internet Crime Complaint Center (IC3).